Frequently Asked Questions

Start with the load and the room. For lighting, match the wattage to room size; for switches and sockets, match the current rating to the appliance. Our authorized distributors can confirm the right model for your wiring.

Our LED range is engineered for long service life under stable voltage. Each product page lists the rated lifespan and wattage for that specific model.

Yes — choose a model whose current rating covers the appliance load, and use a dedicated circuit for heavy appliances such as air conditioners and water heaters.

Single pole protects one live line, double pole isolates live and neutral, and triple pole is used for three-phase circuits. Match the pole configuration to your supply and the circuit you are protecting.

Rechargeable models are designed for backup use. Runtime depends on the selected speed and how fully the battery was charged before the outage.

Keep the purchase receipt and the product packaging, then contact the distributor you purchased from or reach our support team. Warranty terms for each product are listed on its product page.

Use the Distributor Network page to search by region, area or territory. Each listing shows the proprietor, address, phone number and a map link.

Use the Contact Us page to send an inquiry. Include the product code and your location so the team can route your request to the nearest distributor.